When you choose the home care service (male/female caregivers) from DoktorCare, you will get a reliable, safe and distinguished home care service for the elderly for the following reasons:

1. DoktorCare service begins with a complete evaluation of the elderly’s condition before sending the caregiver to find out the necessary requirements, check on the health status, develop a care plan, and provide the necessary advice to the family and the caregiver. This assessment is essential before starting to provide the elderly care service at home through the caregiver to ensure his / her suitability for the situation and the circumstances of the family.
2. DoktorCare selects the staff for the elderly care service at home (male/female) with great care and accuracy, after making a comprehensive inventory and filtering among hundreds of applicants from caregivers to choose the best and most suitable for the service, who we held professional interviews with them, and test them in all practical and personal aspects, and we only accept those with experience and holders of elderly home care certificates to ensure that they deal in a professional manner with the most difficult cases, as they have the factors of experience, honesty and patience with the elderly or other cases.
3.  Daily follow-up of the caregiver and family by DoktorCare care coordinators to ensure the quality of service.
4. Based on the desire and request of the family, DoktorCare care coordinators will assist in the rapid coordination and provision of the specialist doctor or nurse when there is any change in the health condition of the patient / the elderly.

To ensure the provision of service that is compatible with all conditions of cases of the elderly and people with special medical needs, DoktorCare is keen to provide home care for the elderly through several systems that cover all required periods as follows:

1. The residence system with a day off per week* (equivalent to the 26-day residence system): In-home residency with the patient/case to be present and provide service for 24 hours, taking into account that the caregiver’s work period does not exceed 12 hours per day, and the caregiver enjoys one day off per week, and he leaves home every week, two or four weeks to get his vacation.
2.  The residence system with the existance of an alternate on vacations** (equivalent to the 30-day residence system): In-home residency with the patient/case to be present and provide service for 24 hours, taking into account that the caregiver’s work period does not exceed 12 hours per day, and the caregiver enjoys one day off per week, and he leaves home every week, two or four weeks to get his vacation, and DoktorCare provides the alternative during the vacation period.
3. The system of a daily working period without residency (equivalent to a system of daily work shifts / shifts of 26 days): the caregiver is present at home 10 hours per day, and he enjoys one day off per week.

* In the residence system, a suitable place to sleep must be provided, basic meals must be provided, and the caregiver must have sufficient time daily for personal hygiene and rest in order to restore his activity and enhance his ability to work.

** DoktorCare gives you complete confidence and commitment when choosing its services compared to other service providers, as we guarantee you the presence of caregivers at all times, and the provision of alternatives from health care providers at home with the same experience and level of competence in cases of vacations or emergency conditions.

1. DoktorCare caregivers do not perform any medical tasks of a licensed nurse, such as injections, cannulation, etc.
2.  DoktorCare caregivers do not perform house cleaning, cooking or maintenance.

DoktorCare’s home caregiver have special characteristics that enable them to deal with the elderly with medical and humane professionalism and moral commitment. The most important of these qualities are:

1. 1. Open- facted, joviality, kindness, and calmness in reactions when dealing with the elderly. Patients at that age are in a real need of very gentle care to gain their trust and love, and to avoid feeling helpless or burdening others.
   2. Punctuality, strength of focus, and taking notes that are provided to caregivers to be followed while dealing with the elderly.
   3. Experience in dealing with various cases, especially cases of strokes that require a specific way to eat or drink and specific ways to move them from the bed or chair, matters that fully known by the medical care team and completely aware of how to deal with.
   4. Wisdom and extreme patience in dealing with the elderly of different personalities and social and cultural backgrounds, especially those who are going through pathological conditions such as Alzheimer’s or depression, taking into account their mental state, which is going through turbulence and confusion due to their different health and psychological conditions.
   5. Honesty and dedication in dealing with the elderly as our staff deals with all cases as members of the family and is keen on their comfort just like their obligated relatives.
   6.  Good listening, and polite language of dialogue with elderly cases, entertaining them, talking with them, and participating socially.

Our services in the field of elderly care at home cover a wide network of regions throughout the Republic, and the regions that have started work in the governorates of Cairo, Giza, 6th of October, Dakahlia and Alexandria include:

1.  Elderly home care, Nasr City.
2. Elderly home care, Sheikh Zayed.
3. Elderly home care, Heliopolis.
4. Elderly home care, Fifth Settlement.
5. Elderly home care, Madinaty.
6. Elderly home care, Al-Shorouk.
7. Elderly home care, El-Dokki.
8. Elderly home care, El-Mohandsin.
9.  Elderly home care, El-Mansoura.
10. Elderly home care, 6th of October.

We continue to expand and extend to cover other regions within the Arab Republic of Egypt.