DoktorCare in Numbers

75

Cases more than 60 years

2500

Home Examination Visit

2500

One Day Home Care

1900

Our Clients

Our Clients’ Reviews

Contact us (Home Care (caregiver))


    DoktorCare Home Care service

    Recognizing the significance of catering to the diverse needs of the elderly, DoktorCare offers a specialized home care service tailored to meet the requirements of our customers.

    By thoroughly assessing the patient’s condition, as well as the circumstances of the family members responsible for their care, and considering the home environment, we meticulously select and match the most suitable male or female caregiver. Our caregivers are extensively trained, certified in home care, and possess a wealth of experience in attending to various elderly cases, addressing both personal and medical needs with utmost care and professionalism.

    Our service is adaptable to accommodate the unique needs of each patient, offered through scheduled shifts or long-term residency arrangements, depending on the specific requirements. Continuous monitoring of both the patient’s condition and the caregiver’s performance ensures a high standard of care delivery.

    At DoktorCare, we operate as a holistic organization, dedicated to coordinating comprehensive health and medical care services, particularly for the elderly and chronic cases at home. Our commitment extends beyond mere service provision, as we prioritize lifelong follow-up to ensure the ongoing well-being of both the patient and their family.

    As a unified team at DoktorCare, we continuously strive to enhance the quality of our services, aiming to achieve optimal outcomes and utmost customer satisfaction.

    The necessity of home care services for the elderly or those with special medical needs has become increasingly evident. Reasons for seeking such services may include:

    • Demands of the sibling’s work or travel commitments, preventing them from providing necessary care.
    • Health conditions necessitating physical effort or continuous specialized care beyond the family’s capacity.
    • The requirement for a trained, highly qualified, experienced, and trustworthy home-based caregiver.
    • The strain on family caregivers, impacting their health and psychological well-being due to high levels of stress, anxiety, and other mental health symptoms.

    DoktorCare endeavors to address these needs by meticulously assessing each case and providing personalized home care services.

    About the service

    Why Choose DoktorCare for Home Caregivers?

    • Thorough Evaluation: Our service commences with a comprehensive assessment of the elderly’s condition. This evaluation determines the necessary requirements, checks health status, devises a care plan, and provides essential advice to both the family and caregiver. This crucial step ensures the caregiver’s suitability for the situation and family circumstances.
    • Careful Selection: DoktorCare meticulously selects home caregivers (both male and female) after a rigorous screening process among numerous applicants. Professional interviews and practical tests are conducted to choose the most experienced and suitable candidates. We prioritize caregivers with elderly home care certificates, ensuring professionalism, experience, honesty, and patience in dealing with various cases.
    • Continuous Monitoring: Our dedicated care coordinators conduct daily follow-ups with both the caregiver and family to ensure the quality of service provided.
    • Prompt Coordination: Upon the family’s request, DoktorCare care coordinators facilitate rapid coordination and provision of specialist doctors or nurses in response to any changes in the patient’s health condition.

    Duties of Home Caregivers:

    • Meal Preparation: Providing and recording the consumption of meals and liquids.
    • Medication Management: Ensuring the elderly take medications on time and as prescribed.
    • Personal Hygiene: Assisting with grooming activities such as shaving, hair combing, teeth brushing, and nail trimming, as well as showering and changing clothes.
    • Assistance with Mobility: Aiding in moving around the house and engaging in light exercises to maintain flexibility and prevent bedsores.
    • Psychological Support: Promoting the elderly’s independence in daily life activities to enhance self-confidence and prevent feelings of inadequacy.

    Working Hours/Periods of Home Caregivers:

    To accommodate varying needs, DoktorCare offers home care services through different systems:

    • Residency System with Weekly Off: Caregivers reside with the patient for 24-hour service, with a maximum work period of 12 hours per day and one day off per week.
    • Residency System with Alternate Coverage: Similar to the first system, with DoktorCare providing alternate caregivers during the primary caregiver’s scheduled vacations.

    Daily Working Period without Residency: Caregivers are present at the patient’s home for 10 hours per day, with one day off per week.

    Areas of Availability:

    Our elderly home care services are available in various regions, including Nasr City, Sheikh Zayed, Heliopolis, Fifth Settlement, Madinaty, Al-Shorouk, El-Dokki, El-Mohandessin, El-Mansoura, and 6th of October. We are continuously expanding our coverage to include additional regions within Egypt.

    DoktorCare’s Social Commitment and Responsibility

    DoktorCare assumes the responsibility of coordinating and facilitating access to comprehensive healthcare services at home, particularly for our elderly and chronically ill individuals. Understanding the constraints imposed by age and health conditions, we meticulously select our medical staff to ensure their qualification, licensure, and adherence to stringent sterilization protocols, prioritizing your safety and well-being.

    Our mission extends beyond individual care to enhancing the overall quality of home healthcare in Egypt. We are dedicated to meeting the diverse needs of our esteemed patients and their families, guaranteeing top-tier home healthcare services at competitive rates. With a team comprising highly skilled specialists, we strive to deliver excellence in every aspect of our service provision.

    DoktorCare’s Distinctive Characteristics

    • Specialization: Tailored health and medical solutions for chronic conditions and elderly care.
    • Customer-Centric Approach: Matching clients with the most suitable service providers to ensure optimal outcomes.
    • Integration of Modern Technology: Leveraging cutting-edge technology through our advanced digital platform.
    • High-Quality Services at Competitive Rates: Striking a balance between excellence and affordability in service delivery.
    • Comprehensive Medical Records: Secure electronic storage of complete medical histories for enhanced patient care.
    • Dedicated Customer Care and Continuous Monitoring: Ensuring client satisfaction through ongoing support and follow-up.
    • Exceptional Service Providers: Access to a prestigious network of accredited professionals locally and internationally.
    • Robust Organizational Standards: Adherence to firm standards for efficient coordination and service delivery.
    • Combining International Expertise with Local Competence: Blending global experience with cultural sensitivity to deliver top-tier service aligned with local laws and customs.

    DoktorCare Features

    Specialization

    Specialized health and medical care for chronic cases and the elderly

    Customer First

    Providing the appropriate service provider that suits the needs of the case to ensure best results

    Modern Technology

    Applying the latest technology and we initiated with our integrated digital platform

    Standard Quality with Competitive Price

    Acheiving the Balance to provide excellent services with affordable prices

    Complete Medical File

    A private and secure medical file to save the complete medical history electronically

    Customer Care and Continuous Follow-up

    Continuous follow-up of customers to provide all requirements and improve the quality of services

    Outstanding Service Providers

    A distinguished network of accredited service providers in Egypt and abroad

    Advanced Organization

    Special standards for service and subsequent guidance, coordination, and organization

    International Experience and Egyptian Competencies

    Respecting local laws and culture to provide the best level of service