DoktorCare’s Telemedicine Consultations

Book a Telemedicine Consultation Now

With DoktorCare, you can now benefit from a phone call and online medical consultation with some of the best-licensed doctors and specialists from all fields via voice call or video call from anywhere, even from home, while ensuring complete patient privacy.

Please note that consultations are limited to providing general advice, initial support, or follow-up on recently reviewed cases directly, according to the regulations governing medical practice in Egypt. Doctors are prohibited from prescribing medication or providing a precise medical diagnosis or treatment recommendations without a direct examination of the patient.

Book Your Phone Call and Online Medical Consultation with a Specialist

All doctors in DoktorCare’s network hold the necessary licenses to practice in their specialties according to the regulations and standards governing medical practice in Egypt. This ensures that we continuously improve the quality of services provided, achieving the best results and highest customer satisfaction.

About the service

How does DoktorCare's Telephone Medical Consultation Service work in Egypt?

DoktorCare coordinates the provision of telephone medical consultations with a specialist doctor, where you can upload medical files and send X-ray images or lab results through a secure platform. After reviewing the files, the doctor discusses your condition and full health history via a voice call or video call, then provides a telephone consultation limited to general advice and initial support without prescribing medication or providing a precise medical diagnosis or treatment recommendations, according to the regulations governing medical practice in Egypt, where doctors are prohibited from prescribing medicines or providing an accurate medical diagnosis or treatment recommendations without a direct examination of the patient. For follow-up on cases recently reviewed directly, results of tests or reports and further guidance on what needs to be done regarding your condition will be explained at the end of the call.

Can a precise medical diagnosis or prescription be obtained from a specialist or general practitioner through telephone consultations?

Despite the availability of telephone or video call medical consultations, these consultations are limited to providing general advice, initial support, or follow-up on recently reviewed cases directly. According to the regulations governing medical practice in Egypt, doctors are prohibited from prescribing medication or providing a precise medical diagnosis or treatment recommendations without a direct examination of the patient.

Are telephone consultations safe and reliable?

Yes, DoktorCare’s telephone medical consultations are completely safe and reliable. They are conducted through accredited and trusted platforms, and doctors adhere to confidentiality and security standards to protect patient data.

How can I schedule a telephone medical consultation?

To schedule a telephone medical consultation, you can provide your personal and medical details through DoktorCare, upload your medical files if available, and choose a suitable time to speak with the doctor.

Can telephone consultations be used in emergencies?

Telephone consultations are not recommended for emergencies. In cases requiring immediate intervention, you should go to the nearest hospital or emergency center to receive the necessary care promptly.

What is DoktorCare’s responsibility and role towards the community?

DoktorCare strives to improve the quality of healthcare provided to our clients, meeting the needs of our esteemed patients, especially the elderly and those with chronic conditions and their families, ensuring they receive telephone medical consultations remotely at any time and from any place, with the highest quality and best price, with a team of skilled doctors in all specialties.

We aim to reduce hospital visits, especially for chronic conditions such as hypertension and diabetes, which lower patient immunity and make them more susceptible to infections through interaction with other patients and non-compliance with social distancing rules in waiting areas of clinics and hospitals, particularly for the elderly. The telephone medical consultation service helps reduce physical contact with others and protects patients from potential infections that may occur during visits to clinics and hospitals.

At DoktorCare, we recruit skilled doctors according to strict high-level standards to ensure competence and meet the requirements for obtaining certified academic qualifications in Egypt and abroad. We also ensure availability and ease of communication with patients at the right time and achieve the highest level of customer satisfaction.

Book & Schedule Your Home Medical Consultation Now!

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